timu_at_home

So they agree that the window cracked due to heat buildup between the cushion and the window. But their customer services folks were adamant that that was my fault even though the documentation doesn’t say “dont put soft things near the window”. Clearly a case of unfit for purpose.. But the sad thing is without taking them to court there is nothing I can do other than this… So I paid for another company to replace the window.

Now who shall I get a quote for my new conservatory from ??? damn right not ANGLIAN…